AL-KO Academy
Training & qualifications by AL-KO
Professional development season 2025
The AL-KO Academy team delivers expert knowledge on the products of the AL-KO Vehicle Technology Group, offering a range of training and development courses. Our seminars focus on our product portfolio for caravans, motorhomes and commercial trailers – equipping you to handle everyday customer interactions with confidence.
Our aim is to ensure that, after completing our training sessions, you and your team have a broader and deeper understanding of the products. This allows you to work more efficiently and provide your customers with clear, well-informed advice.
AL-KO training programmes for retailers, manufacturers and service personnel
From the basics to expertise
At the AL-KO Academy, we train you to become a specialist in our products. You will find a wide range of training courses tailored to different needs and delivered with the right level of detail.
Our pro workshops with certification exam provide you with in-depth knowledge of our products. The certificate authorises you to install various models and handle our products with confidence.
These training courses offer an even deeper dive into the technical aspects of our products. Designed for specialists with extensive experience, the expert workshops help refine and expand existing knowledge. The AL-KO training week, with five intensive days packed full of AL-KO expertise, is the perfect all-in-one package for professionals.
AL-KO HY4: Retailer training for the hydraulic levelling support system
Pro Workshop
Become a trusted expert on all questions relating to the HY4 hydraulic levelling system! Get to know the vehicle structure in more detail – complete with tips and tricks from an AL-KO professional on installing the support legs.
The training is part of the AL-KO-Training Week for hydraulic levelling support systems.
- Introduction and product overview: HY4
- Vehicle analysis
- Installation of mechanical components including hands-on training
- Installation of electrical components
- Commissioning and functionality of the HY4 system
- Software for the weighing function
- Complaints handling, spare parts and ordering kits
- Maintenance, servicing and emergency operation
The pro workshop is aimed at workshop managers, technicians, service and customer support staff who wish to deepen their knowledge of the AL-KO HY4 hydraulic levelling systems.
- Fee: € 1,125 incl. VAT
- Location: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany
- Qualification: Written exam, personal certificate and listing as a HY4 retailer on the AL-KO website
2025:
- Week 45: 3–5 November 2025
- Week 48: 24–26 November 2025
2026:
- Week 6: 2–4 February 2026
AL-KO trailer technician
Pro Workshop
This training course is specially designed to meet the needs of our professional commercial trailer customers. From legal requirements to working with wheel brakes, you will learn everything you need for your day-to-day work. Whether it’s customer advice or hands-on problem solving – this course equips you with comprehensive technical knowledge. The practical section focuses on using the equipment and handling the vehicles effectively.
- Driving dynamics and physics of trailer combinations
- Legal regulations for O2-category trailers
- Frame components and galvanisation of fully integrated chassis
- Rubber suspension axles, other axle types and special drawbar designs
- Couplings and overrun devices: maintenance, repair and servicing
- AL-KO drum brakes: maintenance, repair and servicing
- Correct brake adjustment and brake testing
- ATC: electronic stability control for commercial trailers
- Spare parts search and identification
- Practical examples from day-to-day customer interactions
The AL-KO chassis technician for commercial trailers course is designed for workshop managers, technicians, service staff and customer service personnel who require in-depth product knowledge for their professional work.
- Fee: € 660 excl. VAT
- Location: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany
- Qualification: Written and practical exam with personal certificate
AL-KO chassis technician for caravans
Pro Workshop
The chassis technician course has been the standard training for caravan professionals for many years. The programme covers everything you need for your day-to-day work – from legal regulations to working with wheel brakes. Both theoretical and practical knowledge are invaluable when it comes to advising customers and solving problems.
This course is part of the AL-KO Training Week for Caravans.
- Driving dynamics and physics of trailer combinations
- Legal regulations for O2-category trailers
- Lightweight construction and quality: tips for working with the AL-KO chassis
- Rubber suspension axles for caravans
- Couplings and overrun devices: maintenance, repair and servicing
- AL-KO drum brakes: maintenance, repair and servicing
- Correct brake adjustment
- Brake testing
- ATC: electronic stability control for caravans
- Spare parts search and identification
- Practical examples from everyday customer situations
The AL-KO chassis technician for caravans training is aimed at workshop managers, technicians, service staff and customer service personnel who require in-depth knowledge of AL-KO products for their professional work.
- Fee: € 880 excl. VAT
- Location: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany
- Qualification: Written and practical exam with personal certificate
AL-KO service advisor
New this season
This training course provides hands-on knowledge for instructing end customers in the use of AL-KO products on caravans.
You will learn how to confidently handle frequent questions during handovers, servicing and complaints – ideal for sales staff, service advisors, and team members working at reception, on the phone or during vehicle handovers.
- ACS (stabiliser coupling), friction pads
- Braking systems incl. AAA and service intervals
- Jockey wheel, nose weight and correct loading
- Critical driving speeds and snaking behaviour
- “Tempo 100” permit and weight upgrades
- Breakaway cable: function and legal requirements
- Chassis care and lightweight construction
- Manoeuvring systems and ATC (trailer control)
- Handling customer queries during handover, in the workshop and when dealing with complaints
Ideal for sales staff, service advisors and employees working at reception, on the phone or during vehicle handovers.
- Fee: € 150 excl. VAT
- Location: Online
- Qualification: Personal certificate
- Day 1: AL-KO chassis technician for caravans
- Day 2: Wheel brakes: expert workshop
- Day 3: AL-KO Trailer Control (ATC): expert workshop
- Day 4: AL-KO MAMMUT manoeuvring system: expert workshop
- Day 5: Hydraulic levelling system LevelC
Workshop managers, technicians, service staff and customer service employees receive five full days of intensive training on AL-KO products during the training week, enabling them to become true experts in caravan accessories.
- Fee: € 1,320 incl. VAT (Save € 260 compared to booking individual courses)
- Location: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany
- Qualification: Written and practical exam with a personal certificate for each module
Wheel brakes/online wheel brake training
Expert Workshop
Become an expert in drum brakes for trailers. Learn about the function, design, maintenance, adjustment and troubleshooting of AL-KO and BPW brake systems.
What temperatures develop inside a drum brake? When does increased wear occur? What causes brake squeal? What does it mean to adjust brakes correctly? And what effect does it have? Learn how to identify and carry out all essential maintenance tasks!
This workshop is part of the AL-KO training week for caravans.
- Structure of a drum brake
- Identification and model decoding
- Function and operation of the overrun brake
- The 5 key functions of the AL-KO overrun brake
- All about AL-KO and BPW brake linings
- Temperature ranges
- Drum brakes in practice: bedding in, cooling phases, overheating
- Maintenance and adjustment of drum brakes (practical guidance and tips)
- Real-life examples from the field
This expert workshop is aimed at workshop managers, technicians and service staff. Those who pass the final exam are certified as specialists in drum brakes for caravans and commercial trailers.
- Fee: € 280 excl. VAT (in-person training) or € 140 excl. VAT (online seminar)
- Location: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany or online
- Qualification: Written and practical exam with personal certificate (in-person training) or certificate of attendance (online training)
The wheel brake expert workshop can be booked as a full-day course or a half-day online seminar. Registration closes two weeks before the training begins. The course takes place on the following dates:
Dates: Online 2025/26
2025
- Week 49: 4 December 2025
2026
- Week 13: 26 March 2026
Dates: In-person 2025/26
2025
- Week 50: 9 December 2025
2026
- Week 9: 24 February 2026
AL-KO Trailer Control (ATC) for caravans and commercial trailers
Expert Workshop
ATC is the electronic stability control system for trailers. It helps prevent many hazardous situations caused by trailer sway, significantly reducing the risk of accidents. In this course, you will learn how the anti-sway system works, which model best suits which application and how to assist customers quickly in the event of a fault. The training also includes the practical installation of an ATC system.
This workshop is part of the AL-KO training week for caravans.
- Driving dynamics and physics: critical driving speed
- Structure and function of AL-KO Trailer Control
- Installation of AL-KO Trailer Control
- Fault analysis and troubleshooting
- Model selection for specific applications
- Service queries and complaints handling
In this expert session, workshop managers, technicians, service and customer support staff gain essential knowledge about ATC and a solid understanding of its installation.
- Fee: € 100 incl. VAT
- Location: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany
- Qualification: Certificate of attendance
AL-KO MAMMUT for Caravans
Expert Workshop
The AL-KO MAMMUT is powerful, durable and reliable. It offers intuitive joystick control and is easy to install. In this course, you will become a MAMMUT expert and gain in-depth technical insights. During the practical training, you will install the full system, test it, and experience manoeuvring at a whole new level.
This workshop is part of the AL-KO training week for caravans.
- Product overview and sales arguments
- Unboxing and scope of delivery
- Suitable caravan chassis
- Chassis connection types and preparation
- Installation of mechanical components
- Connection of electrical components
- Commissioning and operation
- Servicing and fault diagnosis
- Customer briefing and handover
During this expert session, workshop, installation, service and customer support technicians gain the knowledge they need to understand the manoeuvring system and carry out its installation with confidence.
- Fee: € 220 excl. VAT
- Location: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany
- Qualification: Written exam with personal certificate
E&P LevelC: Installation and certification of the hydraulic levelling system
Expert Workshop
Become a trusted expert for all matters relating to LevelC – the hydraulic levelling system for caravans! You will gain insights into the latest products and benefit from tips and tricks shared by AL-KO professionals.
This training is part of both the AL-KO training week for caravans and the AL-KO training week for hydraulic levelling systems.
- Product overview and sales arguments
- Unboxing and scope of delivery
- Suitable caravan chassis
- Preparation and installation
- Connecting hydraulic components and electrical wiring
- Commissioning and calibration
- Function and operation
- Customer briefing and handover
The E&P LevelC course is aimed at workshop managers, technicians and service staff who require in-depth knowledge of the LEVEL C hydraulic levelling system. Upon successful completion, you will be listed as an official service partner.
- Fee: € 350 incl. VAT
- Location: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz
- Qualification: Personal certificate and listing as an official service partner on the E&P website
Are you interested in joining a seminar?
We’d be happy to hear from you!
Registration & contact:
- E-mail: academy@alko-tech.com
- Phone: +49 8221 - 970
When registering participants, please include the following information:
- First and last name
- E-mail address
- Telephone number
- Company name and address
- Desired training course and preferred date
Location:
AL-KO Customer Centre South
Bahnhofstraße 40
89359 Kötz
Germany
Accommodation available at Vienna House Easy:
- Address: Am Hofgarten, 89312 Günzburg, Germany
- Phone: +49 8221 - 3510
- E-mail: info.easy-guenzburg@viennahouse.com
