Support
For who
This help is reserved only for Dealers.
We are available at this mail: service@nordelettronica.it
For users
What to do in case of failure of the product?
- Read the instruction manual to ensure that the anomaly can not be resolved with the proper application of product features itself.
- Call or contact your local Dealer to ask support on that problem.
- Check if the product is still under warranty.
- Check if the fault is covered by warranty, in case of doubt PLS contact us.
When you request the intervention of Service Please give:
- The description of the defect;
- Product code and batch number of your device;
- Your Telephone number if we need to contact you;
CAUTION: Material tampered or Repairs to the product carried out by unauthorized personnel will void the warranty.
Download area
Warranties
FORMS FOR THE REQUEST PRODUCT UNDER WARRANTY.
This help is reserved only for Dealers.
CAUTION! This form must always be sent by e-mail, use any other means (fax, mail, etc. ..) will result in significant delay for the management of the warranty.
Enter Material (reserved for Dealers)
FORM FOR SENDING MATERIAL IN REPAIR NOT WARRANTED
WARNING! This form must be completed and included in the package as an attachment to the repair part
Information according to the Italian Law n.675 / 1996
We inform you that your personal details will be used manually or automatically in accordance with the rules cited above, for purposes related to its request for information, for sending technical material, advertising and marketing Nordelettronica srl products and services. Sending the message constitutes consent to the processing of their data for the above purposes.
We inform you that, pursuant to Art. 13 of Law 675/1996, you have the right to modify, supplement or request deletion of your data at any time on request from the Nordelettronica SRL.